Privacy Policy
Our Promise to You
Disclaimer
Healthinc is committed to protecting the privacy of our website users. As we are Australia-based, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) effective from 12 March 2014, as amended. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with Australian privacy laws.
1. Collection of Personal Information
1.1 Types of Information Collected
We collect personal information only when voluntarily provided by you, such as when you subscribe to our services, fill out forms, or contact us. This may include:
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Name
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Email address
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Other information you choose to provide (optional fields)
We also collect non-personal information automatically, such as:
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Type of browser and operating system
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Internet service provider domain
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Pages visited and time spent on our website
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Documents downloaded
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Interactions with our email newsletters (e.g., email opens, clicks)
This non-personal information is collected in aggregate form and does not identify individual users.
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1.2 Cookies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device for record-keeping purposes, such as saving preferences or login details. Cookies do not contain personally identifiable information. You can configure your browser to refuse cookies or alert you when they are sent, but this may limit some website functionality. Cookies can be deleted from your device at any time (e.g., from the "Cookies" or "Temporary Internet Files" folder on Windows systems).
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1.3 How Information is Collected
Personal information is collected when you voluntarily submit it through forms or subscription processes. Non-personal information is gathered via cookies and analytics tools for statistical purposes to improve our website and services.
2. Use of Personal Information
We use personal information to:
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Provide and manage subscriptions to our services, such as newsletters or updates
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Respond to user inquiries
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Analyse website usage patterns to improve user experience
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Send communications (e.g., newsletters or updates) to users who have opted in
We will only contact you via email for specific purposes if you have provided consent (e.g., by submitting your email address). Each communication includes instructions to unsubscribe from future communications.
3. Disclosure of Personal Information
Healthinc does not sell or transfer personal information to third parties without your express consent, except in the following cases:
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To outsourced service providers who assist with managing user inquiries, mailing systems, or website operations, under strict confidentiality obligations
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When required by law, court order, or governmental authority
We take reasonable steps to ensure that any third-party service providers comply with the APPs and maintain the confidentiality of your information.
4. Security of Personal Information
We take all reasonable precautions to ensure that your personal information is stored securely. However, no system is entirely secure, and information is submitted at your own risk. We implement industry-standard measures to protect your data, including encryption and secure storage practices.
5. Access and Correction
You have the right to access and correct the personal information we hold about you. To update your information (e.g., a change of email address) or report inaccuracies, please contact us. We will take reasonable steps to ensure the information we hold is accurate, complete, and up-to-date.
6. Third-Party Links
Our website may contain links to external websites. Healthinc is not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
7. Email Newsletters and Communications
When you interact with our email newsletters (e.g., by clicking a link), we collect statistical data, including:
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Date and time of your website visit
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Pages accessed and documents downloaded
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Whether the email was opened
This information is used solely for statistical purposes to improve our services and content delivery.
8. Changes to This Privacy Policy
Healthinc reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the website after changes are posted signifies your acceptance of the updated policy. We recommend checking this page periodically for updates.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us.
You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs. Visit www.oaic.gov.au for more information.
10. Consent
By using this website, you consent to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the website.
